Freshworks for Scalable Business Operations
Freshworks Services
Implementation & Customisation
Tailor Freshworks to fit your business with expert setup of pipelines, sales processes, and user permissions. We design custom automation workflows and configure dashboards to maximise productivity, ensuring the platform aligns perfectly with your operational goals.
Campaign Management & Optimisation
Unlock the power of Freshmarketer to execute targeted campaigns, automate customer journeys, and track performance metrics. From segmentation to ROI analysis, we optimise engagement strategies to boost conversions and customer retention.
Seamless Integrations
Connect Freshworks with CRMs, databases, and tools like Freshdesk-Freshsales for unified workflows. Break down silos between support and sales teams with a 360° customer view, enabling faster resolutions and hyper-personalised service.
Workflow Automation
Eliminate manual tasks with intelligent automation across Freshworks CRM. Streamline processes like lead routing, ticket management, and follow-ups to reduce errors, accelerate response times, and free teams to focus on growth.
Data Migration & Transition
Migrate from legacy systems to Freshworks seamlessly with zero downtime. Our experts ensure secure, accurate data transfer—from CRM records to customer histories—while maintaining integrity and minimising disruption.
Custom Application Development
Build bespoke tools integrated directly into Freshworks to centralise operations. We connect ERP, accounting, SSO, and project management platforms into a single ecosystem, expanding functionality and simplifying workflows.